Providing data mining, business intelligence, analytics, insight and reporting to the restaurant industry.
tel: 07956 805 190 info@thedinerminer.com
What we do
New commercial systems, projects and process implementation in a frenetic, ever-changing restaurant environment are always a challenge. With operational priorities geared naturally to customer service and incoming revenue, well-intentioned development can sometimes be an unwelcome distraction when faced with limited internal resource.
The Diner Miner was created to address this gap by working closely with the systems suppliers and aiding the restaurant operators to seamlessly set up and manage their systems roll-outs and reporting. We can deliver return on investment on new projects for small independents through to established multi-unit businesses.
The Diner Miner can assist a business in unlocking the potential goldmine of data within their existing systems to provide forensic review of sales, food costs and labour information. A detailed review empowers the business to make informed decisions on menu development and pricing strategy that enables a restaurant to:
- Drive down food costs and optimise profit performance
- Enable greater accuracy in their forecasting and budgeting processes
- Maximise savings on labour costs.
Our background and experience
The Diner Miner's Founder/Director
Simon Waine has over 25 years in the restaurant industry for leading brands such as PizzaExpress, Wagamama, Gourmet Burger Kichen, The Real Greek, Tootsies and The Bombay Bicycle Club.
Earlier roles encompassed every facet of a restaurant accounting environment before a move into commercial systems and business intelligence. This has meant working directly with the owners in independent restaurants through to the marketing, finance, IT, property, food development and HR teams of larger business implementations. This has provided unique and valuable insight into the issues experienced by both operators and the back-office administrators in new systems development and for methods to address and resolve them.
Technical expertise
- Fourth People and FNB Modules
- Micros POS
- Mymicros Business Intelligence Suite
- Intelligent Business Systems – Stocklink EPOS Solutions
- Andromeda EPOS system
- Sage Accounting
- JD Edwards One World
- SQL, Access and Excel for Data Analysis, Mining and Finance Modelling
- Reviews and presentations in Word, Excel and Powerpoint.
Achievements to date
Wagamama
- Implementation and roll-out of Fourth FNB Manager stock solution into all sites including:
- Systemised supplier ordering for all food and drink suppliers
- Implementation of EDI invoicing to fully automate food and drink invoice postings into accounts system
- Variance analysis to monitor recorded/unrecorded wastage, stock levels, actual and theoretical cost of sales throughout the estate
- Implementation and roll-out of operational reporting for Fourth People System – Payroll solution
- Implementation and roll-out of operational reporting for Fourth FNB Manager to the USA sites
- Implementation of Mymicros web portal throughout the estate to systemise banking processes within the restaurants and enable operational monitoring of all sales-based KPIs
- Development of daily finance journal for sites to upload into accounting system
- Project management of the successful pilot of Wagamama Delivery, Earl's Court
- Development of finance models, analyses and schedules throughout the due diligence process for the sale of the company to Duke Street Capital.
Gourmet Burger Kitchen
- Implementation of Stocklink EPOS
- Integration of Stocklink EPOS information into Sage accounting system
- Development of Stocklink EPOS Business Sheets and Stock Results tailored to business process
- Design and preparation of a suite of KPI Reports for Directors and Operators
- Cost analyses, recipe check, update and implementation for menu updates
- Development and preparation of budget templates
- Development and implementation of finance controls and processes for all commercial systems
- Development of automated accounting functions for Management Accounts, Cashbook and Purchase Ledger departments.
PizzaExpress
- Implementation of JD Edwards One World Accounting Package
- Development of reconciliation processes and models for balance sheets of all companies within the PizzaExpress umbrella
- Development of variance analysis and reporting models for cost-of-sales and labour costs
- Development of a wide range of spreadsheet-based tools for a variety of departments to automate and streamline processes
- Development and consolidation of budget and forecast tools
- Six years production of Management Accounts for over 300 cost centres, always within strict company deadlines.
The Bombay Bicycle Club
- Implementation of Andromeda EPOS System for delivery sites and restaurants
- Development and implementation of online ordering and loyalty schemes for website
- Development of variance analysis and reporting models for cost-of-sales and labour costs
- Development of automated finance journal into Sage from EPOS system
- Development of Swipe card payroll system into Sage payroll via Excel interface
- Collation and costing of all menu items within the business for accurate GP analysis of menu.
The Real Greek
- Implementation of Stocklink EPOS
- Integration of Stocklink EPOS information into Sage accounting system
- Development of Stocklink EPOS Business Sheets and Stock Results tailored to business process
- Design and preparation of a suite of KPI Reports for Directors and Operators
- Cost analyses, recipe check, update and implementation for menu updates
- Development and preparation of budget templates
- Development and implementation of finance controls and processes for all commercial systems
- Development of automated accounting functions for Management Accounts, Cashbook and Purchase Ledger departments.
Contact
The Diner Miner
Tel: 07956 805 190
info@thedinerminer.com
